Customer service was excellent. They kept me informed of the progress of my vehicles repairs. You can tell they care about there customers. This place is a step above the rest. I would highly recommend them to anyone.
We were in an accident and needed a body shop. From the first phone call they were nice and very helpful. They helped us through the whole process and our car looks brand new now!!! Thank you so much!!!
Had body work performed after hitting a deer. Great work, fit and finish. The communication from the shop was thorough and very helpful. I new exactly where my vehicle was in the repair process. Would recommend Automotive Unlimited.
They are great! They keep you updated on the process and progress of you vehicle while it is there. The finished repair is always great. Second time i have had a vehicle repaired by them! Recommend Automotive Unlimited for all of your automotive repairs!!
Their work was quick, clean and very well done. They were very easy to communicate both in person and over the phone. They kept us informed of our cars status without ever being asked. This all adds up to why they are recommended by so many of the locals and businesses in and around Warsaw, IN.
Great service! Very responsive to phone calls. Parts for my repair were back ordered and I was in a rental car for 16+ weeks, so I felt like we were on a first name basis calling every couple of weeks to get updates. I loved the regular texts that I got once they started work on my vehicle. We will choose Automotive Unlimited for all our body repair needs in future!!
I have had body repair work completed by Automotive Unlimited many of times from major to minor, and has always came back to me in outstanding finish. This fit and finish includes the underbody structure that most individuals would not see, or consider as important. They provide on time service, along with good communication and updates threw out the process. Each of the employees/staff have many years of experience and as rarely seen these days seem to have a passion for what they do! Highly recommend! Thanks
I had them replace a fender liner. I wouldn't trust any other body shop in this town to work on my vehicle. While I was in there, a lady came in needing an estimate. She said her insurance company recommended Automotive Unlimited. That tells you something!
Our experience with AU was outstanding. They put our 2004 BMW M3 back together after we hit a huge deer. Their communication/updates throughout the process were timely and informative. The car is very special to us and it looks better now than it ever has!
I recently had some body repairs made to my car by Toby and company of Automotive Unlimited and I couldn't be more pleased with the results. The repair time was short and the results outstanding. I was always kept updated on the progress made which was really helpful with planning my daily activities. I picked my car up today and the vehicle looks showroom ready. I would very strongly recommend Automotive Unlimited to anyone seeking the talent of true professionals. The location is very clean, well-organized and has the appearance of professionals who know their business.
Such a great, professional, trustworthy, group of people. They are one of the very few places left who actually take pride in their service/work. Its definitely a "family" environment. They kept me updated at all times thru the process. Made things easy for the consumer! I'll definitely be using them in the future!😁
The entire team was always super helpful with every question I had. They worked quickly and always kept me updated thought out the repair process with texts. My car looks back to brand new since the repair. I will highly recommend them to anyone needing bodywork done. Definitely not gonna go anywhere else!
I will recommend this business any day! Although my repair took longer than what was quoted (not their fault by any means just found additional damage) I 1000% would come here every single time for any repairs needed. They went above and beyond and I got my car back looking brand new again, also noticed they fixed additional things for me. Their communication was excellent. Highly recommend coming here!
One of the most or the most professional shops in the area. Have never been disappointed with their work. Their communication with the customer, with updates on progress, throughout the process of work on your vehicle is unbelievable.Have and always will use and recommend Automotive Unlimited for needs in automotive body repair and detailing.
My experience with this company both times were amazing! Hence the reason I came back… everyone I’ve dealt with are not only kind but very honest as well. Jama is amazing at keeping you updated with what’s going on in the process. I couldn’t ever thank them enough for all the hard work and how awesome my car looks after. Thanks y’all!! I appreciate you more than you know!!
I am totally satisfied with the work y'all did. I was kept up to date with text of every stage of the process. I feel y'all did an amazing job and well worth the time it took to complete. Thanks for everything 👍
Wait time for repairs was a little excessive but beyond that service was amazing. Body work looked indistinguishable from factory and the vacuumed interior was a very nice touch. We were given parts and service updates also. Definitely would return again.
Automotive Unlimited did a fantastic job, as they always do. Toby was a great help, and we are very pleased with the service we received. I wouldn't take my vehicles anywhere else, and will recommend the same to anyone needing repair work done. Thank you, Automotive Unlimited!
In my opinion, AU is the best place in town for body work. My family and I have both used them and can't say enough about the quality of service and the friendly staff. They are usually booked out for weeks. But that is for good reason! They are worth the wait.
Automotive Unlimited is a 1st class business. They did excellent work on my car and it looks perfect. The entire process with them, after the accident, was easy and professional. They dealt with the insurance company, which was a promising idea because when I was trying to deal with them it was, well, let’s say heated. Auto Insurance Companies would prefer you go to junkyards for replacement parts, even though my car was only 7 months old, and Automotive Unlimited obviously takes pride in their work and helped informing the Insurance Company that wasn’t going to happen.They were good with updates on parts with the supply chain issues because of the pandemic. Getting the estimate was so thorough, explaining what would need to be replaced, taking a lot of photos, and informing me of the areas they weren’t sure of until they pulled damaged parts off to see what needed to be done that we couldn’t see. The safety sensors work perfectly again, which is a relief. I’ll just say I didn’t expect the process to go so smoothly after I spent a few weeks working with the insurance company. It was a relief and seriously, their work is excellent and they made the experience easy. I trust them completely.
I was the most impressed with the customer service they were so nice and answered all my questions. Toby (sorry if it’s spelled wrong) is amazing! Definitely understand why State Farm suggested them. Not to mention my car is beautiful again!
Eric and Toby and Victoria are probably the people who will take care of customers and the service and quality of repair is the best around. If your insurance will cover them take your car to the best collision repair shop Automotive Unlimited. You will not be sorry.
First, the office staff were very helpful in scheduling the repair of my vehicle. They communicated well with my insurance company. And the customer waiting area is clean and comfortable.Next, during the several days that my vehicle was being repaired I was sent text updates to let me know the status of the repair process. When additional parts were needed, they were ordered and billed directly to my insurance company. I was notified as soon as my vehicle was ready for pickup.My vehicle looks like new again. And even the dash area, which was not part of the repair, was dusted off before I picked up my vehicle.I highly recommend Automotive Unlimited for any collision repair.
I had an awesome experience! These guys are great. Not only did they do a great job (which anyone would expect), but they treated my pride and joy with the same concern I would. When I went to pick it up it was raining and I knew it would be detailed. When I got there it was all shined up sitting in their display window. I paid them and they told me I could come back and pick her up when the weather wasn’t so bad. Love that! They didn’t have to do that and I would have still been happy, but seeing somebody go the extra mile these days sure does feel nice!Great job guys.
After my crash, the police officer and tow truck driver both recommended Automotive Unlimited, so that is where my car went. They provided a vert detailed and itemized list of repairs with dollar amounts. I needed to get something from the car, so they let me get to my car without a problem. The building is very clean and organized - not the stereotypical dirty/dusty body shop. The staff is very friendly. They provide excellent communication! Some parts were taking a long time to get there and they informed me of the delay via frequent text message updates. They replied back when I inquired about the status.My experience with Automotive Unlimited was very positive!!
Excellent service and communications were great using text updates to keep me informed. Took a while to get it scheduled, but in this day and age this is pretty normal but definitely worth the wait. Excellent job!
I have no complaints at all for this business. The work was done on time and looks better than I would have thought considering where the damage was located.The staff was very professional and helpful.I hope to never need work done again, if I do know where I will take it.
Had a few dents in my driver side fender, wheel scoff, bumper scratches and a few other things. Took it in to get the estimate, was very knowledgeable and knew what to look for and what he was looking at. Once my appointment came they kept me updated and in the loop the whole entire time even with things they came into that was extra, and talked to me before doing. Just got my truck back and it looks amazing everything was fixed and fixed correctly. Would highly recommend!
Automotive Unlimited went above and beyond to make sure I was taken care of. When a clerical error lost my order, they corrected it immediately and bumped me to the head of the line to fix the mistake. I was so impressed with their customer service. Would recommend 10 out of 10. They even diagnosed some other issues I was having and recommended another mechanic to fix them as they only do body work.
We used Automotive Unlimited after my husband hit a deer. These people are fabulous! Very professional, they kept us updated every step of the way, and the work was excellent. I highly recommend if you need your car worked on to check them out
Automotive Unlimited was wonderful to work with throughout my experience; before, during and afterwards they kept up with communications and updates. They fixed my car repairs and painting just as they said and on time! They even helped me with an issue I didn't think I could get done. They totally exceeded my expectations. I loved the convenience of turning in my rental car at their shop. The whole crew was courteous, professional and accommodating. Thanks Eric, Toby and Victoria. I highly recommend Automotive Unlimited.
I appreciated the text updates concerning my truck. It was done on time. Actually one day before the estimated date to be exact. My truck looks good as new! I'd recommend anyone to use Automotive Unlimited for the repairs they need. I'm considering getting my truck detailed by them in the future.
Great service! The staff at Automotive unlimited were very friendly and accommodating. They were able to get my car back to me ahead of a trip I was taking, which I really appreciated, and did a great job restoring everything.